Privacy Policy

Effective Date: [01/01/2025]
Last Updated: [05/05/2025]

Dr. JoAnna Nguyen, MD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a contact form, or book an appointment online.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information:
    Name, email address, phone number, and any other details you provide via forms or booking tools.

  • Health Information:
    If you share information related to medical conditions, procedures of interest, or any health-related data, it may be considered Protected Health Information.

  • Technical Data:
    IP address, browser type, pages visited, and interaction data through cookies and analytics tools like Google Analytics.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries

  • Schedule and manage appointments

  • Provide pre-appointment instructions

  • Improve our website and user experience

  • Comply with legal and medical regulations, including HIPAA

**We will never sell or share your information for advertising purposes.

HIPAA Compliance

If you become a patient of our practice, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). Upon booking, you will receive a Notice of Privacy Practices outlining how your Protected Health Information (PHI) may be used and disclosed. This website privacy policy is separate from that legal notice.

Third-Party Tools

We may use secure third-party platforms for:

  • Appointment booking

  • Website analytics

  • Email or text communications (e.g., appointment reminders)

**These platforms are selected for their security standards and may collect limited personal information.

Cookies and Tracking

We use cookies and tracking tools to understand how visitors use our website and improve functionality. You may disable cookies through your browser settings, though this may affect site performance.

Your Rights and Choices

You have the right to:

  • Access or correct the information you’ve submitted

  • Request deletion of your personal information

  • Opt out of marketing emails

To exercise these rights, contact us:

call our office at (310) 737 - 8592 or email admin@joannanguyenmd.com

We implement reasonable security measures to protect your personal information. However, no system can be guaranteed 100% secure, and you submit information at your own risk.

**We may update this policy periodically. Changes will be posted here with the updated effective date.

If you have any questions about this Privacy Policy, please contact:

Dr. JoAnna Nguyen, MD
9201 W Sunset Blvd Ste. 718
West Hollywood CA, 90069
Email: admin@joannanguyenmd.com
Phone: (310) 737 - 8592